Website Usage

Users agree to use this website responsibly and only for lawful purposes. Unauthorized activities, misuse of website content, disruption of website functionality, or misuse of brand assets are strictly prohibited.

Zweizen reserves the right to modify, restrict, or suspend website access without prior notice if misuse or suspicious activity is detected.

Product Information & Wellness Disclaimer

Zweizen wellness products are intended for general wellness and nutritional support purposes only. Information available on this website is provided for educational and informational purposes related to wellness-focused product categories.

• Products are not intended to diagnose, treat, cure, or prevent any disease.
• Statements are based on traditional Ayurvedic wellness references and general wellness-focused information.
• Users should consult qualified professionals before making lifestyle or wellness-related decisions.
• Individual experiences may vary depending on personal wellness conditions and lifestyle factors.

Orders, Pricing & Availability

All pricing, product availability, promotional offers, and website listings are subject to change without prior notice. Zweizen reserves the right to update product information, discontinue products, or modify pricing at any time.

Orders may be cancelled or delayed due to operational, inventory, payment verification, logistics, or technical reasons.

Shipping & Delivery

Delivery timelines are estimated and may vary depending on logistics providers, operational conditions, regional accessibility, and external circumstances beyond our control.

Zweizen is not liable for delays caused by courier services, natural events, operational disruptions, or incorrect shipping information provided by customers.

Returns & Refunds

Returns and refund requests are processed according to the applicable refund and return policies available on the website. Products that are opened, damaged after delivery, or misused may not qualify for returns or refunds.

Customers are advised to review the official Refund Policy before placing orders.

Payment & Transaction Security

Zweizen uses third-party payment service providers to process online transactions securely. We do not directly store sensitive banking or payment card information on our servers.

Customers are advised to use secure payment methods and maintain confidentiality of account credentials and payment-related information.

Intellectual Property Rights

All website content including logos, product names, graphics, images, designs, written content, layouts, and branding materials are the intellectual property of Zweizen Private Limited unless otherwise stated.

Unauthorized copying, reproduction, distribution, modification, or commercial use of website materials without written permission is prohibited.

Third-Party Platforms & External Links

This website may contain links to third-party platforms, marketplaces, payment providers, logistics partners, or external websites. Zweizen is not responsible for the content, practices, or operational policies of third-party platforms.

Digital Content & Website Accuracy

While Zweizen aims to maintain accurate and updated information across the website, occasional typographical errors, content inaccuracies, pricing errors, or technical issues may occur.

Zweizen reserves the right to correct website information, update content, modify product listings, or revise operational details without prior notice.

User Responsibilities

Users are responsible for providing accurate personal, billing, shipping, and contact information while using the website or placing orders.

Users agree not to misuse website systems, submit misleading information, attempt unauthorized access, or engage in activities that may negatively impact website operations or customer experience.

Limitation of Liability

Zweizen shall not be held liable for indirect, incidental, operational, technical, or consequential damages arising from website use, product use, delivery delays, third-party services, digital platform interruptions, or customer misuse of products.

Force Majeure

Zweizen shall not be held responsible for delays, interruptions, or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, logistics disruptions, internet failures, operational interruptions, government restrictions, or unforeseen events.

Privacy & Data Usage

Customer information submitted through the website is handled according to our Privacy Policy. By using this website, users consent to the collection and processing of information required for operational, customer service, logistics, and order-related purposes.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website, products, services, transactions, or digital platforms shall be subject to the jurisdiction of the courts located in Kolkata, West Bengal, India.

Policy Updates

Zweizen reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after updates implies acceptance of revised policies and operational terms.

Contact Information

For questions regarding these Terms & Conditions, users may contact Zweizen Private Limited through official customer support channels available on zweizen.com.

Head Office:
Kolkata Sector 5, Plot No K1, RDB Boulevard, Block EP & GP, Unit-5B, Salt Lake City, Bidhan Nagar, North Twenty Four Parganas, West Bengal, 700091.

Website: https://zweizen.com
Email: care@zweizen.com
Support: +91 3369029867